DSSs include knowledge based systems. A properly designed DSS is an interactive software-based system intended to help decision makers compile useful information from a combination of raw data, documents, personal knowledge, or business models to identify and solve problems and make decisions.(1)
Typical information that a decision support application might gather and present would be Accessing all of your current information assets, including legacy and relational data sources, cubes, data warehouses, and data marts, Comparative sales figures between one week and the next, Projected revenue figures based on new product sales assumptions and The consequences of different decision alternatives, given past experience in a context that is described. (2)
A decision support system may present information graphically and may include an expert system or artificial intelligence. It may be aimed at business executives or some other group of knowledge workers. (3)
(1) http://en.wikipedia.org/wiki/Decision_support_system
(2) http://www.informationbuilders.com/decision-support-systems-dss.html
(3) http://searchcio.techtarget.com/definition/decision-support-system
ZOHO
Friday, January 14, 2011
Saturday, January 8, 2011
Applications
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Enterprise 2.0
Enterprise 2.0 is the use of Web 2.0 technologies within an organization to enable or streamline business process while enhancing collaboration. The use of social media tools connects employees, customers and suppliers to collaborate, share, and organize information. Andrew McAfee describes Enterprise 2.0 as "the use of emergent social software platforms within companies, or between companies and their partners or customers.” (1)
Enterprise social software uses this in enterprise business/social contexts. It includes social and networked modifications to corporate intranets and other classic software platforms used by large companies to organize their communication. (2)
In today’s interconnected world, the need for real-time access to actionable and quantitative information is an ongoing challenge for most organizations. Enterprise Content Management (ECM) solutions, rather than just managing the business information, are helping organizations worldwide efficiently manage critical information and business processes, resulting in increased productivity while reducing costs and boosting bottom-line results. (3)
The way businesses work is changing rapidly, offering an enormous competitive advantage to those who embrace the new tools that enable contextual, agile and simplified information exchange and collaboration to distributed workforces and networks of partners and customers. Enterprise 2.0 is the term for the technologies and business practices that liberate the workforce from the constraints of legacy communication and productivity tools like email. It provides business managers with access to the right information at the right time through a web of inter-connected applications, services and devices. Enterprise 2.0 makes accessible the collective intelligence of many, translating to a huge competitive advantage in the form of increased innovation, productivity and agility. (4)
1. http://en.wikipedia.org/wiki/Enterprise_2.0
2. http://en.wikipedia.org/wiki/Enterprise_social_software
3. http://www.virtusa.com/campaigns/ppc/Enterprise_Content_Strategies/?_kk=enterprise%202.0&_kt=816bb010-674c-4461-9bba-5a94bfa3ea5c&gclid=CK6lqtS7q6YCFcqC5Qod42PSow
4. http://www.e2conf.com/about/what-is-enterprise2.0.php
Enterprise social software uses this in enterprise business/social contexts. It includes social and networked modifications to corporate intranets and other classic software platforms used by large companies to organize their communication. (2)
In today’s interconnected world, the need for real-time access to actionable and quantitative information is an ongoing challenge for most organizations. Enterprise Content Management (ECM) solutions, rather than just managing the business information, are helping organizations worldwide efficiently manage critical information and business processes, resulting in increased productivity while reducing costs and boosting bottom-line results. (3)
The way businesses work is changing rapidly, offering an enormous competitive advantage to those who embrace the new tools that enable contextual, agile and simplified information exchange and collaboration to distributed workforces and networks of partners and customers. Enterprise 2.0 is the term for the technologies and business practices that liberate the workforce from the constraints of legacy communication and productivity tools like email. It provides business managers with access to the right information at the right time through a web of inter-connected applications, services and devices. Enterprise 2.0 makes accessible the collective intelligence of many, translating to a huge competitive advantage in the form of increased innovation, productivity and agility. (4)
1. http://en.wikipedia.org/wiki/Enterprise_2.0
2. http://en.wikipedia.org/wiki/Enterprise_social_software
3. http://www.virtusa.com/campaigns/ppc/Enterprise_Content_Strategies/?_kk=enterprise%202.0&_kt=816bb010-674c-4461-9bba-5a94bfa3ea5c&gclid=CK6lqtS7q6YCFcqC5Qod42PSow
4. http://www.e2conf.com/about/what-is-enterprise2.0.php
Web 2.0 and the Small Business
Web 2.0 can be described lightly as the social web. The original web which is now referred to as web 1.0 was used for developers and business to publish information for the public to view and find. Web 2.0 has opened the web and development to the general public and has greatly helped small businesses.
Web 2.0 has brought businesses and the web to a different level. Applications such as AJAX has “applications that can change individual elements on a page rather than loading a new page to reflect a change in content. These applications (e.g., GMail) are therefore more interactive, more dynamic and act more like desktop software.”(1) For businesses AJAX tools allows viewers to use core services without being bound by the presentation formats of sites. Web applications that use AJAX and common XML formats also focus on the Web values of collaboration and syndication. These include, e-mail and calendaring application Zimbra, online editor Writely and calendar 30boxes.
Zoho has integrated its Zoho CRM with Intuit QuickBooks and with several digital telephony PBX systems. Zoho CRM for QuickBooks helps users synchronize customer data such as contacts, vendors, invoices, sales orders, products, and quotes between Zoho CRM and QuickBooks, either manually or automatically. Other features include resolving conflicts while synchronizing data; setting up field mapping for standard and custom fields; and viewing history of data transfers.(2) “Intuit's QuickBooks accounting software leads the U.S. small-business market with over 3.7 million users of its products: QuickBooks Simple Start for the customer with basic needs, QuickBooks Pro for expanded functionality (also available on the Mac), and QuickBooks Premier for businesses with complex inventory.”(3)
Logmein.com is another web 2.0 based site that allows business people to work from home and connect with other members of their companies. “LogMeIn Central is a web-based management console that provides remote computer access. LogMeIn Rescue provides a similar tool but for professional help desk personnel. The optional LogMeIn Rescue+Mobile is an add-on that provides remote support to mobile devices”(4)
Without web 2.0 small businesses would not be able to stay connected or stay as up to date and interactive as they are able to today.
(1) http://www.smallbusinesscomputing.com/biztools/article.php/3622356/What-You-Need-to-Know-About-Web-20.htm
(2) http://www.informationweek.com/news/smb/hardware_software/showArticle.jhtml?articleID=228702010
(3) http://www.entrepreneur.com/technology/gear/article181100.html
(4) http://en.wikipedia.org/wiki/LogMeIn
Web 2.0 has brought businesses and the web to a different level. Applications such as AJAX has “applications that can change individual elements on a page rather than loading a new page to reflect a change in content. These applications (e.g., GMail) are therefore more interactive, more dynamic and act more like desktop software.”(1) For businesses AJAX tools allows viewers to use core services without being bound by the presentation formats of sites. Web applications that use AJAX and common XML formats also focus on the Web values of collaboration and syndication. These include, e-mail and calendaring application Zimbra, online editor Writely and calendar 30boxes.
Zoho has integrated its Zoho CRM with Intuit QuickBooks and with several digital telephony PBX systems. Zoho CRM for QuickBooks helps users synchronize customer data such as contacts, vendors, invoices, sales orders, products, and quotes between Zoho CRM and QuickBooks, either manually or automatically. Other features include resolving conflicts while synchronizing data; setting up field mapping for standard and custom fields; and viewing history of data transfers.(2) “Intuit's QuickBooks accounting software leads the U.S. small-business market with over 3.7 million users of its products: QuickBooks Simple Start for the customer with basic needs, QuickBooks Pro for expanded functionality (also available on the Mac), and QuickBooks Premier for businesses with complex inventory.”(3)
Logmein.com is another web 2.0 based site that allows business people to work from home and connect with other members of their companies. “LogMeIn Central is a web-based management console that provides remote computer access. LogMeIn Rescue provides a similar tool but for professional help desk personnel. The optional LogMeIn Rescue+Mobile is an add-on that provides remote support to mobile devices”(4)
Without web 2.0 small businesses would not be able to stay connected or stay as up to date and interactive as they are able to today.
(1) http://www.smallbusinesscomputing.com/biztools/article.php/3622356/What-You-Need-to-Know-About-Web-20.htm
(2) http://www.informationweek.com/news/smb/hardware_software/showArticle.jhtml?articleID=228702010
(3) http://www.entrepreneur.com/technology/gear/article181100.html
(4) http://en.wikipedia.org/wiki/LogMeIn
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